Please take the following steps to resolve your concern:
Step 1 (select one of the following)
- Email your questions/concerns to firstname.lastname@example.org
- Call the Financial Aid Office (254) 295-4517
- Stop by the Financial Aid Office and meet with a financial aid representative
- If your concern is not resolved you may make an appointment with the Director of Financial Aid, Ron Brown.
- After you have followed through step 1 and step 2 listed above and if your concern could not be resolved, you may file a formal financial aid complaint by completing the Financial Aid Complaint Form. Your complaint will be reviewed by the Associate VP for Enrollment Management.
Visit the following links for more options: