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Financial Aid Complaint Resolution

Please take the following steps to resolve your concern:

Step 1 (select one of the following)

  • Email your questions/concerns to
  • Call the Financial Aid Office (254) 295-4517
  • Stop by the Financial Aid Office and meet with a financial aid representative

Step 2

  • If your concern is not resolved you may make an appointment with the Director of Financial Aid, Ron Brown.

Step 3

  • After you have followed through step 1 and step 2 listed above and if your concern could not be resolved, you may file a formal financial aid complaint by completing the Financial Aid Complaint Form.  Your complaint will be reviewed by the Associate VP for Enrollment Management.     

Step 4

             Visit the following links for more options:

Financial Aid
Address:  900 College Street, UMHB Station Box 8080, Belton, TX 76513
Phone: (254) 295-4517 | Fax: (254) 295-5009